Policies
Cancellation
KALBARRI VISITOR CENTRE CANCELLATION POLICY
Cancellations of confirmed bookings (where payment has been made) will attract a 10% cancellation fee of the booking total capped at $55. This is in addition to the cancellation fee of the service provider /operator. Please review our full terms and conditions here :
www.kalbarri.org.au/terms
EDGE RESORT DEPOSIT CANCELLATION AND REFUND POLICY
Cancellation of bookings made wholly or partially in Low Season: During Low Season a deposit for the first night of the stay (excluding extras) must be received when making a booking. Deposits will be refunded in full if the Resort is notified of your cancellation 48 hours prior to your scheduled arrival. If notice of your cancellation is received within 48 hours of your scheduled arrival before your scheduled arrival the Resort will retain all of the standard deposit money. Any additional money which has been paid will be refunded.
Deposit and cancellation of bookings made wholly or partially in High Season: During High Season a deposit for the first night of the stay (excluding extras) must be received when making a booking either by credit card direct deposit or cash payment. THE BALANCE OF PAYMENT FOR HIGH SEASON BOOKINGS MUST BE RECEIVED 60 DAYS PRIOR TO THE SCHEDULED DATE OF ARRIVAL.
Deposits for reservations made wholly or partially in the High season will only be refunded if you notify Kalbarri Edge Resort of your cancellation at least 60 days prior to your scheduled arrival. If you provide less than the required period of notice of cancellation your deposit will only be refunded if the category of accommodation that you booked is able to be resold for the entire period of the booking.
A booking centre cancellation fee (as above) applies to all cancelled bookings and will be retained by Kalbarri Visitor Centre.